The FBI warns companies: DON'T reset passwords

When the help desk is tricked into helping hackers.

In a move that sounds backward at first, the FBI and CISA are warning help desks and IT departments not to reset passwords during certain cyberattacks.

This doesn’t mean you shouldn’t reset your personal passwords. If you’re doing it yourself for your own account, go right ahead—especially if you're switching to a stronger one or upgrading to passkeys.

Bu…